On this page
  1. Core principles
  2. Common risk scenarios
  3. How to identify and respond
  4. Everyday checklist

Core principles

Wallet security is a combination of key custody, device hygiene, network checks and deliberate transaction decisions. No single feature replaces careful review. To understand Security, place the concept inside a real on-chain workflow: where the information comes from, what the user confirms, how the network records the result, and which outcomes cannot normally be reversed by a wallet provider. This makes inconsistencies easier to spot across different apps and networks.

Common risk scenarios

Seed phrases and private keys stay under the user’s control. Legitimate staff do not need them, and they should never be sent through web forms, chat, email or remote-control tools. In practice, start with the intended outcome and then verify the relevant fields. If an address, network, contract or permission connected to Security cannot be explained, stop rather than accepting the default button. Public blockchain data can often be used as a second source of verification.

A practical way to check

Separate what you can verify publicly from what must remain secret. Network names, public addresses, transaction hashes and contract addresses can be checked against public blockchain data. Seed phrases and private keys should never be disclosed for this purpose.

How to identify and respond

Phishing often uses look-alike domains, fake support, surprise rewards and urgent warnings. Leave suspicious pages and return through a known trusted path. Security is not a single “perfect protection” switch. It comes from repeatable habits: trusted entry points, independent checks, least-necessary permissions, offline protection of secret credentials, and a willingness to reject abnormal requests.

Security reminder
imtoken staff will not ask for your seed phrase or private key. Review the address, network and request before any transfer, signature or approval.

Everyday checklist

Review the address, network, amount, contract and permission before transferring, signing or approving, and periodically clean up unused connections and allowances. After an action, verify that the result matches the intention. Save non-secret references such as the transaction hash, network and public address for troubleshooting, while keeping seed phrases, private keys and verification codes private.

Before you continueIf a request is unclear, stop and verify it independently. Blockchain transactions and contract permissions can carry irreversible consequences.